Anyone using the PrintDry system?

[cboath 0]

Someone here decided to purchase these for our printers. The drying aspect seems fine, however, there's an issue using the dryer while printing. 

 

The issue would be the PVA unspools a bit as it prints. It does this to an extent as well when you hook it up on the back of the printer as well. In the case of being on the back of the printer, gravity keeps in on the spool, it may hang low on the bottom a bit, but the top is never leaving the spool. In the PrintDry when it unspools it goes out in all directions (ie 360 degrees). The design then allows that unspooled material to go BELOW the spool where it will inevitably get caught up underneath where it will jam things up and get the 'one material seems to be out' error because it can't pull anymore from the stuck spool. 

 

Was wondering if anyone else had used these and seen this and what their solution was. I'm looking at 3 different things right now, but haven't gotten to test any at this point.

Edited July 3 by cboath
fixed typo