Jump to content

Can not open cura


sophea

Recommended Posts

Posted · Can not open cura

I too am running into an issue with this.  I was just going back to reslice a file, and it locked up on me.  I had to kill it in the task manager.  I went to relaunch it, and it hung.  I had 2 versions of Cura (3.6.X and 4.2.1).  I tried 3.6.1 with the same result.  I wondered if it was that I was not up to the current release and I downloaded and installed 4.3.0.  All had the same issue hanging with the GUI loading.  This was even indicated in the Windows task manager.  

 

I have deleted all Cura versions as well as profile data and reinstalled 4.3.0.  This did not fix it.  I did restarts after uninstalling and reinstalling.  

 

I am running the most current release version of Win10-64-Pro.  AMD Threadripper, Nvidia 2070 RTX (current driver- I updated that while I was at it too).  I do have Python 3.7 (Anaconda) installed.  I do not think that I installed 2.X.  Trying to think if there is any other data I can share.  Right now, I am pretty much dead in the water.

 

Adam

  • Link to post
    Share on other sites

    Posted · Can not open cura

    Note, I did try compatibility mode as mentioned in many other threads, and this did not work before or after the clean installs.

     

    I have also tried to load multiple instances of it, as well as killing off each instance between restarts.  Some threads seemed to indicate that it took launching it multiple times to get it to work.  None of these solutions have worked either.

  • Link to post
    Share on other sites

    Posted (edited) · Can not open cura

    So I appear to have fixed it, though I had to go and delete all files found in the AppData Local and Roaming folders that were connected with Cura.  I did a fresh install and it is launching again.  I saved these files into a different space so I can go back to them.

     

    Seems to indicate that there is some form of corruption happening with the data in these files, though it is interesting as it appears to happen across all versions that are loaded side by side.  Seeing as how all files seem to be segregated by user versions, except for some log files, I wonder if there was an error in log files that end up getting corrupted and causing the hang?

     

    Adam

     

    Edit: Found that there is also a set of files in the Master Area that may also contain shared files between the different versions.  It could have been one of those files as well.  I did not fully debug it to see.  I have already spent too many hours just getting to this point, I will let the Devs take it from here to see what is going on.

    Edited by Aeroengineer1
  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
         
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
        • 48 replies
    ×
    ×
    • Create New...