Suggestion: - maybe simplified, stable Cura and firmware?

[JohnInOttawa 104]

Good morning.  I've been very reluctant to upgrade either Cura or the firmware on my UM3 due to the severity of the issues over the last few releases.  I understand that for many, the changes are all working, but one cannot tell in advance if they are going to have a smooth or destructive upgrade.  Hard to accept this kind of risk while offering a commercial service.

 

While I appreciate the changes have been introduced with great intent and in response to user feedback, also that the Ultimaker team is working flat out to fix things, perhaps this is a case of trying to put too much capability into the software (and firmware).  It just seems to me as though finding all of the bugs and maintaining things is overwhelming the technical resources of the team.

 

Before the current phase of trouble, we had a very capable of printer, perhaps capable of doing much more. Some users no longer have the level of use they had before the upgrades began and no 'downgrade' path to a solid firmware/software environment.

 

I am wondering if there can be consideration given to an upgrade branch that re-establishes a less capable, but more reliable, version of Cura and firmware.  Not as fully featured as the latest releases, perhaps, but solid.

 

Yes, this is a load at a time when the team is fully tasked, but at the end of the day, this comes down to promises made, and kept, to those ordering prints.  In my line of work, if we can't get something stable enough to meet our required reliability spec, we are required to roll back to a solid state, hence the suggestion.

 

Thanks for your consideration.

 

John