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Posted · Control knob not responding sometimes

My Ultimaker  2+ has about  30  hours of use  and it was printing great  but now I am  experiencing  adhesion issues.

I have been trying to level the plate more accurately  and  half way through the process the  the  control Knob will not respond to  rotation.

I have tried  turning the unit on and off several times and it always fails  half way through the  leveling process.

Thanks 

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