Brand new Ultimaker 2+ not starting.

[Ow8 0]

I recently purchased an Ultimaker 2+ and when I plugged it in for the first time, the blue light for the power box came on but when i conected the box to the printer the blue light wenr off and nothing happened to the printer??!. After unplugging and switching on/ off multiple times still nothing happened. Please help!!  

[Smithy 1,145]

Maybe a short circuit or a defect of the power brick.

I am afraid but I think we cannot help you much with this issue. I would return it if you just have purchased the printer.