Jump to content

Failed cura firmware update


Recommended Posts

Posted · Failed cura firmware update
I purchased 2 Ultimaker 2 for a school district tech ed department. I tried to update the firmware on one of the machines. I started an update and it stopped. Received "Firmware update failed due to an unknown error." I contacted Ultimaker support, they wanted me to purchase another power cord for $165. I got the power cord from the same machine from the other school in the district, there was nothing wrong with the cord it powered the other machine. Now support wants me to buy an electronic board. I don’t think that’s the problem either. My machine was working fine before I attempted the update. Now my machine will not respond to anything. It is getting some power because the electronic board still has a green light on and the machine is making some faint noises. Is there a firmware fix for this issue?
  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.4 stable released
        The full stable release of UltiMaker Cura 5.4 is here and it makes it easier than ever to remove brims and supports from your finished prints. UltiMaker S series users can also look forward to print profiles for our newest UltiMaker PET CF composite material!
          • Like
        • 58 replies
    • Create New...