Jump to content

Failed cura firmware update

MrLazowski

By MrLazowski
in UltiMaker 3D printers

 Share

Recommended Posts

MrLazowski

MrLazowski 0

Posted
Posted · Failed cura firmware update 
I purchased 2 Ultimaker 2 for a school district tech ed department. I tried to update the firmware on one of the machines. I started an update and it stopped. Received "Firmware update failed due to an unknown error." I contacted Ultimaker support, they wanted me to purchase another power cord for $165. I got the power cord from the same machine from the other school in the district, there was nothing wrong with the cord it powered the other machine. Now support wants me to buy an electronic board. I don’t think that’s the problem either. My machine was working fine before I attempted the update. Now my machine will not respond to anything. It is getting some power because the electronic board still has a green light on and the machine is making some faint noises. Is there a firmware fix for this issue?
    • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share
    Go to topic listing

    • Our picks

      • UltiMaker Cura 5.7 stable released

        UltiMaker Cura 5.7 stable released

        ArunC posted a topic in UltiMaker Cura,

        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 18 replies
        MariMakes

        Picked By

        MariMakes,

      • Release Notes: S-Line Firmware 8.3.0 (Latest)

        Dustin posted a topic in Firmware,

        S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
        MariMakes

        Picked By

        MariMakes,
      View All
    ×
    ×
    • Create New...