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Printer (S5) available in the digital factory but the printer is still printing


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Posted · Printer (S5) available in the digital factory but the printer is still printing

We have several printers in a digital factory.

After the last firmware update to 6.5.3.0 one printer in the factory is giving problems.

After sending via network to the printer the print is finished in one minute and the printer is available in the factory. And there is where it goes wrong. Because the print is not ready and can have a print job of 20 hours. This print will finish. But when someone wants to put a print in the que the factory tries immediately to send this print job to the printer because its available (But its not) 

So putting things in the que on this printer is not working.

All the other S5 printers got the same firmware update and don't have this problem.

How to get this printer working properly in the digital factory

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    Posted · Printer (S5) available in the digital factory but the printer is still printing

    I jist did a reset of the digital factory on the S5 that was having problems. added him again to the group and now its working fine again

     

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