Thanks for replying,
I have found a solution it was through the actual firmware on the machine itself. The problem was doing a filament change through cura when the print resumed it was .21mm above existing print and not on the exact layer where the change took place.
Welcome to the Ultimaker Community 🎉
Sorry, it took us a while to get back to you 😞
Are you still stuck?
I reread your question 3 times and I still haven't figured out what your problem is.
Do you perhaps have a movie about what is going wrong?
Do you have a project file for us? It contains the printer and settings we need for troubleshooting.
To save a project file go to File -> Save project.
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