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Problems with support structure after Firmware Update (8.1.1) on Ultimaker S5 bundle


ClaraS

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Posted · Problems with support structure after Firmware Update (8.1.1) on Ultimaker S5 bundle

Hi,

 

I´ve detected a problem with printing support structure after the latest Firmware Update last week.

I have a Ultimaker S5 bundle and I updated the Firmware last week Thursday (March 2nd) on Version 8.1.1.

 

When printing with a AA0.8 printcore, the support structure is melted to my part that much, that I have no chance removing the support without damaging my part. The support structure is as well thicker than with older prints I did. I print with PLA. I will attach pictures from 2 different Test prints, that you can see what I mean.

 

I did a test print (only a small part of my object) with an AA0.4 printcore and had no problem removing the support structure. It´s only with the AA0.8 printcore. 

Then I tested as well some print setting (e.g. the support line width (lowered it), changed the Support Z Distance) but it is still melted to the part.

 

Does anyone detected the same problem? Or has any tips?

I am just confused that this problem appeared after the Firmware update and before it was no problem printing support structure with the AA0.8 printcore.

 

Thanks for help already in advance and if more information are required just tell me!

Clara

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20230307_113336.jpg

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    Posted · Problems with support structure after Firmware Update (8.1.1) on Ultimaker S5 bundle

    Im not aware of any changes in 8.x firmware family that would impact this sort of thing.
    It looks slicer settings related..

    Anyhow would need a Cura Project file for anyone to provide advice.

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    Posted · Problems with support structure after Firmware Update (8.1.1) on Ultimaker S5 bundle

    Hi Dustin, thank you for replying!

    I will just attach my Cura Project Printing file and maybe you can have a look, if there is a incorrect slicing setting or something.

    Bumper v7.3mf

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