Cura: Freezes

[Infowire 0]

Hello,

Program both but it's freezes. It is the new version but it also happens to the old one.

Is there any way to uninstall the old one? It's not under arm control panel and remove application?

 

Faulting application name: CuraEngine.exe, version: 1.0.0.0, time stamp: 0x643fb550
Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x7A18
Faulting application start time: 0x0x1D9880439D5FD22
Faulting application path: C:\Program Files\UltiMaker Cura 5.3.1\CuraEngine.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 6bd95a0f-3cf7-4cd5-bd93-2017b9f8f0d9
Faulting package full name: 
Faulting package-relative application ID: 

[Infowire 0]

I have to do clean up AppData and reinstall. But there is more problems...

C:\Users\carbonx\AppData\Roaming\cura      5.3 folder delete... Then let's start again until I get logged in on anything plugin.  

 

 

 

I create a new account on Windows, good.... but not.... Loaded a project and saved in dont work and it crashed...

Edited May 17, 2023 by Infowire

[Infowire 0]

Fault bucket 2286144619759270256, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: CuraEngine.exe
P2: 1.0.0.0
P3: 643fb550
P4: ucrtbase.dll
P5: 10.0.22621.608
P6: f5fc15a3
P7: 000000000007f61e
P8: c0000409
P9: 0000000000000007
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ca51985d-69a2-494a-8838-1c8a6e681d7b.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e08311e8-37ef-45fc-87c6-82bffe723f2f.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.36b7fd77-8458-4404-8786-79f55a53c38f.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c21b8399-8e18-434d-b7f9-fba2a7c0f232.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.3cba789c-5641-450f-8430-52143f9c7a86.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CuraEngine.exe_dffa31fcf325ebafd3f1ec60abeddb03d2ff06f_7372dae7_d0d66f19-5504-4461-a546-0b84ea042926

Analysis symbol: 
Rechecking for solution: 0
Report Id: 2c7cda41-241f-46b9-86c8-5147c1ed6f3e
Report Status: 268435456
Hashed bucket: 0575d64e2e092df5afba046b4debf970
Cab Guid: 0

 

 

 

 

 

Version=1
EventType=BEX64
EventTime=133287516665464201
ReportType=2
Consent=1
UploadTime=133287516668026808
ReportStatus=268435456
ReportIdentifier=d0d66f19-5504-4461-a546-0b84ea042926
IntegratorReportIdentifier=2c7cda41-241f-46b9-86c8-5147c1ed6f3e
Wow64Host=34404
NsAppName=CuraEngine.exe
OriginalFilename=CuraEngine.exe
AppSessionGuid=00004a94-0003-002b-dac0-cd0c4988d901
TargetAppId=W:0006049adeccbce12f75f26c69162584501100000908!0000302a6a3f11a94ade337ae44beef73afaf7787b1c!CuraEngine.exe
TargetAppVer=2023//04//19:09:33:04!214169!CuraEngine.exe
BootId=4294967295
TargetAsId=3579
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=0575d64e2e092df5afba046b4debf970
Response.BucketTable=5
Response.LegacyBucketId=2286144619759270256
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=CuraEngine.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=643fb550
Sig[3].Name=Fault Module Name
Sig[3].Value=ucrtbase.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.22621.608
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=f5fc15a3
Sig[6].Name=Exception Offset
Sig[6].Value=000000000007f61e
Sig[7].Name=Exception Code
Sig[7].Value=c0000409
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000007
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22621.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=560b
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=560b77cfb62c616b4131b9ec33fdf363
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=2b86
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=2b861b08dfddaeb945c8532b06c3a3f0
UI[2]=C:\Program Files\UltiMaker Cura 5.3.1\CuraEngine.exe
LoadedModule[0]=C:\Program Files\UltiMaker Cura 5.3.1\CuraEngine.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[5]=C:\Program Files\UltiMaker Cura 5.3.1\Arcus.dll
LoadedModule[6]=C:\Program Files\UltiMaker Cura 5.3.1\libprotobuf.dll
LoadedModule[7]=C:\Program Files\UltiMaker Cura 5.3.1\spdlog.dll
LoadedModule[8]=C:\Program Files\UltiMaker Cura 5.3.1\fmt.dll
LoadedModule[9]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[10]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[11]=C:\Program Files\UltiMaker Cura 5.3.1\polyclipping.dll
LoadedModule[12]=C:\Program Files\UltiMaker Cura 5.3.1\MSVCP140.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[14]=C:\Program Files\UltiMaker Cura 5.3.1\VCRUNTIME140.dll
LoadedModule[15]=C:\Program Files\UltiMaker Cura 5.3.1\VCRUNTIME140_1.dll
LoadedModule[16]=C:\WINDOWS\System32\bcryptprimitives.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[18]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[19]=C:\WINDOWS\system32\mswsock.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22621
OsInfo[3].Key=ubr
OsInfo[3].Value=1702
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=222143054
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22621.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=130981
OsInfo[19].Key=svolsz
OsInfo[19].Value=1862
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=220506
OsInfo[22].Key=bldtm
OsInfo[22].Value=1250
OsInfo[23].Key=bldbrch
OsInfo[23].Value=ni_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22621.1702.amd64fre.ni_release.220506-1250
OsInfo[30].Key=buildflightid
OsInfo[30].Value=73275C4F-B96A-4195-89E0-CDA78AEB6A52.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=RS:13245,ME:25762F0,MD:27B9BC4
OsInfo[34].Key=fconid
OsInfo[34].Value=19638787,0,2,0;25704915,1,2,0;27075521,1,2,1;35681102,0,1,0;36803287,0,2,1;36803295,0,2,0;37482934,1,2,1;39263329,1,2,0;39281392,0,2,1;40025975,0,1,0;40616880,0,1,1;40883769,0,1,0;40981503,0,1,1;41137130,0,1,0;41342175,0,1,1;41655236,0,1,1
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
OsInfo[39].Key=featureupdatependingreboot
OsInfo[39].Value=0
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=Slicing engine for Cura
AppPath=C:\Program Files\UltiMaker Cura 5.3.1\CuraEngine.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=C52FAD5F4ACBDA5C51BDF1703983F400
MetadataHash=-735622020

Edited May 16, 2023 by Infowire

[Dustin 175]

I would recommend reporting this issue on github this isn't really the right place for this kind of issue.

Here: https://github.com/Ultimaker/Cura/issues