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Cura: Freezes


Infowire

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Posted · Cura: Freezes

Hello,

Program both but it's freezes. It is the new version but it also happens to the old one.

Is there any way to uninstall the old one? It's not under arm control panel and remove application?

 

Faulting application name: CuraEngine.exe, version: 1.0.0.0, time stamp: 0x643fb550
Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x7A18
Faulting application start time: 0x0x1D9880439D5FD22
Faulting application path: C:\Program Files\UltiMaker Cura 5.3.1\CuraEngine.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 6bd95a0f-3cf7-4cd5-bd93-2017b9f8f0d9
Faulting package full name: 
Faulting package-relative application ID: 

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    Posted (edited) · Cura: Freezes

    I have to do clean up AppData and reinstall. But there is more problems...

    C:\Users\carbonx\AppData\Roaming\cura      5.3 folder delete... Then let's start again until I get logged in on anything plugin.  

     

     

     

    I create a new account on Windows, good.... but not.... Loaded a project and saved in dont work and it crashed...

    Edited by Infowire
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    Posted (edited) · Cura: Freezes

    Fault bucket 2286144619759270256, type 5
    Event Name: BEX64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: CuraEngine.exe
    P2: 1.0.0.0
    P3: 643fb550
    P4: ucrtbase.dll
    P5: 10.0.22621.608
    P6: f5fc15a3
    P7: 000000000007f61e
    P8: c0000409
    P9: 0000000000000007
    P10: 

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.ca51985d-69a2-494a-8838-1c8a6e681d7b.tmp.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e08311e8-37ef-45fc-87c6-82bffe723f2f.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.36b7fd77-8458-4404-8786-79f55a53c38f.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c21b8399-8e18-434d-b7f9-fba2a7c0f232.tmp.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.3cba789c-5641-450f-8430-52143f9c7a86.tmp.xml

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CuraEngine.exe_dffa31fcf325ebafd3f1ec60abeddb03d2ff06f_7372dae7_d0d66f19-5504-4461-a546-0b84ea042926

    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 2c7cda41-241f-46b9-86c8-5147c1ed6f3e
    Report Status: 268435456
    Hashed bucket: 0575d64e2e092df5afba046b4debf970
    Cab Guid: 0

     

     

     

     

     

    Version=1
    EventType=BEX64
    EventTime=133287516665464201
    ReportType=2
    Consent=1
    UploadTime=133287516668026808
    ReportStatus=268435456
    ReportIdentifier=d0d66f19-5504-4461-a546-0b84ea042926
    IntegratorReportIdentifier=2c7cda41-241f-46b9-86c8-5147c1ed6f3e
    Wow64Host=34404
    NsAppName=CuraEngine.exe
    OriginalFilename=CuraEngine.exe
    AppSessionGuid=00004a94-0003-002b-dac0-cd0c4988d901
    TargetAppId=W:0006049adeccbce12f75f26c69162584501100000908!0000302a6a3f11a94ade337ae44beef73afaf7787b1c!CuraEngine.exe
    TargetAppVer=2023//04//19:09:33:04!214169!CuraEngine.exe
    BootId=4294967295
    TargetAsId=3579
    IsFatal=1
    EtwNonCollectReason=1
    Response.BucketId=0575d64e2e092df5afba046b4debf970
    Response.BucketTable=5
    Response.LegacyBucketId=2286144619759270256
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=CuraEngine.exe
    Sig[1].Name=Application Version
    Sig[1].Value=1.0.0.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=643fb550
    Sig[3].Name=Fault Module Name
    Sig[3].Value=ucrtbase.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=10.0.22621.608
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=f5fc15a3
    Sig[6].Name=Exception Offset
    Sig[6].Value=000000000007f61e
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000409
    Sig[8].Name=Exception Data
    Sig[8].Value=0000000000000007
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.22621.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=560b
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=560b77cfb62c616b4131b9ec33fdf363
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=2b86
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=2b861b08dfddaeb945c8532b06c3a3f0
    UI[2]=C:\Program Files\UltiMaker Cura 5.3.1\CuraEngine.exe
    LoadedModule[0]=C:\Program Files\UltiMaker Cura 5.3.1\CuraEngine.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\System32\ucrtbase.dll
    LoadedModule[5]=C:\Program Files\UltiMaker Cura 5.3.1\Arcus.dll
    LoadedModule[6]=C:\Program Files\UltiMaker Cura 5.3.1\libprotobuf.dll
    LoadedModule[7]=C:\Program Files\UltiMaker Cura 5.3.1\spdlog.dll
    LoadedModule[8]=C:\Program Files\UltiMaker Cura 5.3.1\fmt.dll
    LoadedModule[9]=C:\WINDOWS\System32\WS2_32.dll
    LoadedModule[10]=C:\WINDOWS\System32\RPCRT4.dll
    LoadedModule[11]=C:\Program Files\UltiMaker Cura 5.3.1\polyclipping.dll
    LoadedModule[12]=C:\Program Files\UltiMaker Cura 5.3.1\MSVCP140.dll
    LoadedModule[13]=C:\WINDOWS\SYSTEM32\bcrypt.dll
    LoadedModule[14]=C:\Program Files\UltiMaker Cura 5.3.1\VCRUNTIME140.dll
    LoadedModule[15]=C:\Program Files\UltiMaker Cura 5.3.1\VCRUNTIME140_1.dll
    LoadedModule[16]=C:\WINDOWS\System32\bcryptprimitives.dll
    LoadedModule[17]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
    LoadedModule[18]=C:\WINDOWS\System32\msvcrt.dll
    LoadedModule[19]=C:\WINDOWS\system32\mswsock.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    OsInfo[0].Key=vermaj
    OsInfo[0].Value=10
    OsInfo[1].Key=vermin
    OsInfo[1].Value=0
    OsInfo[2].Key=verbld
    OsInfo[2].Value=22621
    OsInfo[3].Key=ubr
    OsInfo[3].Value=1702
    OsInfo[4].Key=versp
    OsInfo[4].Value=0
    OsInfo[5].Key=arch
    OsInfo[5].Value=9
    OsInfo[6].Key=lcid
    OsInfo[6].Value=1033
    OsInfo[7].Key=geoid
    OsInfo[7].Value=244
    OsInfo[8].Key=sku
    OsInfo[8].Value=48
    OsInfo[9].Key=domain
    OsInfo[9].Value=0
    OsInfo[10].Key=prodsuite
    OsInfo[10].Value=256
    OsInfo[11].Key=ntprodtype
    OsInfo[11].Value=1
    OsInfo[12].Key=platid
    OsInfo[12].Value=10
    OsInfo[13].Key=sr
    OsInfo[13].Value=0
    OsInfo[14].Key=tmsi
    OsInfo[14].Value=222143054
    OsInfo[15].Key=osinsty
    OsInfo[15].Value=3
    OsInfo[16].Key=iever
    OsInfo[16].Value=11.1.22621.0-11.0.1000
    OsInfo[17].Key=portos
    OsInfo[17].Value=0
    OsInfo[18].Key=ram
    OsInfo[18].Value=130981
    OsInfo[19].Key=svolsz
    OsInfo[19].Value=1862
    OsInfo[20].Key=wimbt
    OsInfo[20].Value=0
    OsInfo[21].Key=blddt
    OsInfo[21].Value=220506
    OsInfo[22].Key=bldtm
    OsInfo[22].Value=1250
    OsInfo[23].Key=bldbrch
    OsInfo[23].Value=ni_release
    OsInfo[24].Key=bldchk
    OsInfo[24].Value=0
    OsInfo[25].Key=wpvermaj
    OsInfo[25].Value=0
    OsInfo[26].Key=wpvermin
    OsInfo[26].Value=0
    OsInfo[27].Key=wpbuildmaj
    OsInfo[27].Value=0
    OsInfo[28].Key=wpbuildmin
    OsInfo[28].Value=0
    OsInfo[29].Key=osver
    OsInfo[29].Value=10.0.22621.1702.amd64fre.ni_release.220506-1250
    OsInfo[30].Key=buildflightid
    OsInfo[30].Value=73275C4F-B96A-4195-89E0-CDA78AEB6A52.1
    OsInfo[31].Key=edition
    OsInfo[31].Value=Professional
    OsInfo[32].Key=ring
    OsInfo[32].Value=Retail
    OsInfo[33].Key=expid
    OsInfo[33].Value=RS:13245,ME:25762F0,MD:27B9BC4
    OsInfo[34].Key=fconid
    OsInfo[34].Value=19638787,0,2,0;25704915,1,2,0;27075521,1,2,1;35681102,0,1,0;36803287,0,2,1;36803295,0,2,0;37482934,1,2,1;39263329,1,2,0;39281392,0,2,1;40025975,0,1,0;40616880,0,1,1;40883769,0,1,0;40981503,0,1,1;41137130,0,1,0;41342175,0,1,1;41655236,0,1,1
    OsInfo[35].Key=containerid
    OsInfo[36].Key=containertype
    OsInfo[37].Key=edu
    OsInfo[37].Value=0
    OsInfo[38].Key=servicinginprogress
    OsInfo[38].Value=0
    OsInfo[39].Key=featureupdatependingreboot
    OsInfo[39].Value=0
    FriendlyEventName=Stopped working
    ConsentKey=BEX64
    AppName=Slicing engine for Cura
    AppPath=C:\Program Files\UltiMaker Cura 5.3.1\CuraEngine.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=C52FAD5F4ACBDA5C51BDF1703983F400
    MetadataHash=-735622020

    Edited by Infowire
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