Ultimaker 3 Extended - Offline in Digital Factory Cloud service - Not a group host

[MI2018 0]

Ultimaker 3 Extended - Offline in Digital Factory Cloud service - Not a group host

 

"Not a group host - You are attempting to connect to but it is not the host of a group. You can visit the web page to configure it as a group host."

 

When I click configure group, it takes me to a non functioning link. "print_jobs"

 

Cura version 5.5.0

Model Ultimaker 3 Extended

Firmware 5.3.0.20211003

 

Looked through all tabs in local digital factory, looked through printer menu, looked at cura settings but can't find anything that helps.

I can print via local network fine, but not using digital factory cloud solution.

 

Help would be greatly appreciated.

 

Thanks,

 

Rob

[Dustin 160]

You should reach out to UltiMaker Support for that one.
https://support.ultimaker.com/s/contactsupport

UltiMaker does not provide direct support via the community.
Questions for Digital Factory are also generally hard for the community to answer as well.