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Brand new just out of the box and Printcore 1 not working


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Posted · Brand new just out of the box and Printcore 1 not working

Hi,

I just unboxed my Utilmaker S5. Printcore 2 works fine, when I tried to load Printcore 1, it never made it to the extruder. I tried to load and unload several times, it would make it about an inch from the extruder in the tube.  I swapped out the extruder, and same thing happened. I put the Tough Black PLA in Printcore 2 with the AA extruder and its working fine. Any ideas what could be jamming it up? 

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    Posted · Brand new just out of the box and Printcore 1 not working

    Agree to go to support, but the first step for me would be to wait for material to creep up feeder tube, if it's just creeping along and looks stalled.           

     

    Or disengage the feed sprocket and manually feed it the last inch. 

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