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S5 Printer will not give option to connect to difgital factory


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Posted · S5 Printer will not give option to connect to difgital factory

It would appear that all those ports are already open. As for whitelisting the domains, I am not sure how to find that setting.

 

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    Posted · S5 Printer will not give option to connect to difgital factory

    that looks like a screenshot of windows firewall?
    This issue would be related to your network router - basically your printer cant connect to UltiMaker servers.

    Otherwise please open a support case with UltiMaker directly, and send them your machine's log file it will tell them exactly whats wrong.
    UltiMaker does not provide direct support via the community.

    Contact here: https://support.ultimaker.com/s/contactsupport

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