- Solution
that looks like a screenshot of windows firewall?
This issue would be related to your network router - basically your printer cant connect to UltiMaker servers.
Otherwise please open a support case with UltiMaker directly, and send them your machine's log file it will tell them exactly whats wrong.
UltiMaker does not provide direct support via the community.
Contact here: https://support.ultimaker.com/s/contactsupport
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Dustin 160
To address this issue, please follow this guide: https://support.ultimaker.com/s/article/1667337958118
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