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cgbobio

Cross threaded hotend

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Anyone have this problem? I disassembled my hotend after several failed attempts of cleaning it with the atomic method. PLA was stuck in the threads of the hotend and the coupler that attaches to it. Once I cleaned the plastic out, I tried to reassemble the head and it started cross threading... I stopped and submitted a support ticket, but also figured I would post here for suggestions. Should I retap the head and coupler or wait to see what tech support says to do?

Ultimaker 2 Hotend Disassembled v2

Ultimaker 2 Hotend Disassembled v1

 

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UPDATE:: Tech support has contacted me about my problem and have already shipped a new part! Thanks so very much to member illuminarti for all the help! Looking forward to getting up and printing again!

 

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