what is a y-axis, what is a X-axis

[freeform4u 4]

so now I write to the Forum. Maybe it helps!

Can you tell me wish axis is the long axis? I bought an Ultimaker and in the package inside was 3 short axis and one long axis. So I called the support, send mails to them. They are really nice and friendly and if they send the right part as well helpfully. But today I received second time the short axis. I wrote in my last E-Mail I can make a long axis short, but a short axis I can't do longer. So where is here the failure? And how I can get the right thing.

The Lucky thing is I have the Ultimaker for selling them, but so I can never sell them. So if someone need a short X axis now I have a big store for short axis. First come first save!

But sometimes they do things right! Thanks for the teflon coupler for my UM2.

 

[Daid 306]

For the 8mm axis, the long ones at the Y, and the shorter ones are the X.

You could fuse 2 together to make 2 long one? ;-)

(Guess you contacted support again about the wrong part. Someone must have made a mistake somewhere)

 

[freeform4u 4]

Hello Daid,

you remember me? We meet at fabcon;-), and spoke some words, shame that we could't talk more!

Untill now I didn't wrote again, I'm little confused about that. They have nearly the same size, maybe they should sign them with color it should be easier to devide them. After I wrote this topic, I read that is not the first time.

I will write to them on monday, I have a sleepness night behind me with 3 running machines since yesterday;-).

so thank you for suggestion.LOL