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"Balance Due" when payment was made in full... delaying shipping
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SandervG 1,499
Hi Jonathan,
Thank you for your post.
I understand your concern on getting this solved, and that is exactly why Simone has contacted you.
If you want to get this solved asap I recommend you work with Simone on finding the problem and resolving it.
Customer service is usually not a problem, but in the past response time has been slower on occasions.
Overall we intend to reply within a day or 2 days when the workload is a bit heavier.
Thank you,
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