chenchen-zheng 0 Posted November 11, 2014 in Cancelled my order on 9/21, still no refund on 11/11 I canceled my order successfully on 9/21 (after call Netherland twice around 2am PST). But still no refund until 11/11. I've contacted Ultimaker multiple many many times. Zenalda's last reply to me was 10/24, and no response ever since. I was expecting to wait about a month for my refund from other people's comment. But I'm started to worry since it's been a month and half. I'm really need the money back asap. Please please help! Order R806073658 Ticket ID: WDC-541-25398 Share this post Link to post Share on other sites
SandervG 948 Posted November 12, 2014 in Cancelled my order on 9/21, still no refund on 11/11 Hi Chenchen, Thank you for your post. I am very sorry to hear it has been taking so long, please allow me to find out why and I will do my best to speed things up for you. My apologies for the inconvenience and don't worry, we will sort it out! Share this post Link to post Share on other sites
