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First set up Problem

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I got my Ultimaker 2 yesterday and as I was running the first set up wizard I got to step 15 when my printer wouldn't continue. This step is waiting for the the filament to ooze out the nozzle. The filament went through the feeder and some previous filament went with it which was from the first test print before it gets sent. After a couple of minutes the filament still hadn't extruded and the material feeder wasn't able to push the material through and so was slipping. Every step before hand had gone fine until this point. Any idea on what to do would be great?


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I guess the filament is stuck in the bowden somehow... did it even reach the nozzle?

You can do the change filament procedure again to get the filament out. If something is still in the bowden you might need to unplug it from the head.

Take the small red or blue clip (careful not to loose it).

Push the white thingy down and pull the bowden (no force needed).

You can push out the thing in the bowden from there, you can also unplug it near the feeder to have an easy access.

You can have a look at this link also if it happens to be a clogged nozzle:



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Thank you, it did reach the nozzle from what I can see but I will try what you said. When this happened I did turn it off during the first run wizard because I didn't want to leave it running with a problem. Is there anything I should do when turning it back on after all of this?


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