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Thermocouple Failure: How to order new one? Ultimaker Origional

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https://drive.google.com/open?id=0B3lKVhr9MK6KSzdQRnVVZkJGR2dfVk5xc0NCTUoyaDNWTGJJ&authuser=0

Hi guys,

I have problem with the Ultimaker Original Thermocouple sensor.

First the temperature showed in cura was "operational temperature: 0". I tried all the best unplug and plug in the wire to the port on the board but the result did not change. So, I decided to remove the couple from the heating unit to see what wrong in there. I found the mesh jacket a little tear off. Then I try to pull out the sensor a little from the metal cover, then the ceramic came out broken into pieces.

Did I do something wrong? How can I fix this?

Thanks a lot for your kind advice.

 

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