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What happened to my old account.


fuzzhao
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Posted · What happened to my old account.

My old username frank26080115 cannot log in. The error displayed is "account locked". All of this user's posts have disappeared.

I have tried "forget password", it does not help. I have emailed Ultimaker but gotten no reply. I did not receive anything from Ultimaker before the account got locked.

I have made a few posts using that account after the forum software change.

Why is the account locked? Where are my posts?

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