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Posts posted by territerriterri
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@hartparr - We have an internal ticket to fix this issue. Thank you for reporting it and providing the model where you see it happening! For Cura internal devs: CURA-6989
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2 hours ago, erre-enne said:
It's an UM S5.
This is the Log:
Thread 0x0000051c (most recent call first):
File "C:\Program Files\Ultimaker Cura 4.4\plugins\RemovableDriveOutputDevice\RemovableDrivePlugin.py", line 61 in _updateThread
File "threading.py", line 862 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00002d3c (most recent call first):
File "C:\Program Files\Ultimaker Cura 4.4\plugins\USBPrinting\USBPrinterOutputDeviceManager.py", line 86 in _updateThread
File "threading.py", line 862 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00002fb4 (most recent call first):
File "threading.py", line 297 in wait
File "zeroconf.py", line 1569 in wait
File "zeroconf.py", line 1153 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00000518 (most recent call first):
File "threading.py", line 297 in wait
File "threading.py", line 549 in wait
File "C:\Program Files\Ultimaker Cura 4.4\plugins\UM3NetworkPrinting\src\Network\ZeroConfClient.py", line 74 in _handleOnServiceChangedRequests
File "threading.py", line 862 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00002754 (most recent call first):
File "threading.py", line 297 in wait
File "zeroconf.py", line 1569 in wait
File "zeroconf.py", line 1017 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x000027b4 (most recent call first):
File "zeroconf.py", line 946 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x0000480c (most recent call first):
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\Backend\Backend.py", line 150 in _storeStderrToLogThread
File "threading.py", line 862 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00003db4 (most recent call first):
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\Backend\Backend.py", line 138 in _storeOutputToLogThread
File "threading.py", line 862 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00004274 (most recent call first):
File "threading.py", line 293 in wait
File "threading.py", line 424 in acquire
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00004284 (most recent call first):
File "threading.py", line 293 in wait
File "threading.py", line 424 in acquire
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x0000427c (most recent call first):
File "threading.py", line 293 in wait
File "threading.py", line 424 in acquire
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00000b84 (most recent call first):
File "threading.py", line 293 in wait
File "threading.py", line 424 in acquire
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00000b60 (most recent call first):
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\Machines\ContainerTree.py", line 155 in run
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 121 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x00000a60 (most recent call first):
File "threading.py", line 293 in wait
File "threading.py", line 424 in acquire
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x000013c8 (most recent call first):
File "threading.py", line 293 in wait
File "threading.py", line 424 in acquire
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Thread 0x000013dc (most recent call first):
File "threading.py", line 293 in wait
File "threading.py", line 424 in acquire
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 86 in _nextJob
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\JobQueue.py", line 112 in run
File "threading.py", line 914 in _bootstrap_inner
File "threading.py", line 882 in _bootstrap
Current thread 0x00005474 (most recent call first):
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\CrashHandler.py", line 306 in _logInfoWidget
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\CrashHandler.py", line 156 in _createDialog
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\CrashHandler.py", line 77 in __init__
File "X:\4.4-exe\build\inst\bin\cura_app.py", line 111 in exceptHook
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\CrashHandler.py", line 391 in _show
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\Event.py", line 189 in call
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\Qt\QtApplication.py", line 428 in event
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\CuraApplication.py", line 1003 in event
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\CrashHandler.py", line 391 in _show
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\Event.py", line 189 in call
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\Qt\QtApplication.py", line 428 in event
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\CuraApplication.py", line 1003 in event
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\UM\Qt\QtApplication.py", line 341 in exec_
File "X:\4.4-exe\build\inst\lib\python3.5\site-packages\cura\CuraApplication.py", line 804 in run
File "X:\4.4-exe\build\inst\bin\cura_app.py", line 180 in <module>
File "Console.py", line 24 in <module>
File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
File "<frozen importlib._bootstrap>", line 957 in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 968 in _find_and_load
File "__startup__.py", line 12 in <module>
File "<frozen importlib._bootstrap>", line 634 in _load_backward_compatible
File "<frozen importlib._bootstrap>", line 664 in _load_unlocked
File "<frozen importlib._bootstrap>", line 957 in _find_and_load_unlocked
File "<frozen importlib._bootstrap>", line 968 in _find_and_load
Sorry about this, but like the rest of the other comments - Can you also share your config folder, please? You can PM it to me. It will be faster this way for us to find out the cause of your crash. Your config folder can be found in the Help menu > Show Configuration folder > go one folder back and zip the whole Cura folder. This way, we can check if there was a problem with upgrade.
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1 hour ago, tbjsexton said:
Can you also share your config folder, please? You can PM it to me. It will be faster this way for us to find out the cause of your crash. Your config folder can be found in the Help menu > Show Configuration folder > go one folder back and zip the whole Cura folder. This way, we can check if there was a problem with upgrade.
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1 hour ago, Imperator said:
I just installed new Versrion on a Apple Mac, and now I can not start CURA. Mac OS shows a Error Message, translated like "MAC OS is not able to check file for Virus".
Can you show the exact error message please?
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Huh. I see it too and it's happening on 4.3 as well.
Thanks for attaching the model! I'll check with the team if this is a bug.
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7 hours ago, midacl said:
Just finished installing 4.4, and it crashes on startup. I've submitted the crash reports.
Windows 10 1809
Intel i7 5820k
16gb ram
Quadro K2200
Can you also share your config folder, please? You can PM it to me. It will be faster this way for us to find out the cause of your crash. Your config folder can be found in the Help menu > Show Configuration folder > go one folder back and zip the whole Cura folder. This way, we can check if there was a problem with upgrade.
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We have an existing issue that we are still looking at - related to this.
in the meantime, can you try launching it via this “C:\Program Files\Ultimaker Cura 4.4”. Right click Cura.exe and select ‘properties’. Click the ‘compatibility’ tab and select “Run This Program in Compatibility Mode”.
May I know what graphics card do you use?
And what version of driver does it have?
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I also installed the 2019 MVCR, and I still get the same behavior.
Cura does start eventually, but only after multiple tries of attempting to start it.
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On 10/18/2019 at 11:24 AM, mrtinfy said:
I Found the fix Guys, Go to cura folder in program files> ultimaker cura 4.3, scroll all the way to the bottom and install ''vcredist_64'', if it does not install its because you have a newer version, go to control panel> uninstall a program> and uninstall all the newer versions of ''microsoft c++ redistributable'' , then try installing it, Then open cura and enjoy!
Unfortunately, this doesn't work for me! 😕 This is exactly what I did.
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- I uninstalled the 2017 and 2018 Microsoft Visual C++ redistributable.
- Installed the 2015 which is included in the *.exe Cura installation directory
- Restarted my pc
- When ready, I attempted to start Cura again, I got in the same 'cura won't start' scenario immediately.
@mrtinfy when you did the steps above, did Cura consistently start for you all the time?
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17 hours ago, BigLebowski said:
Installed 4.1 but it shows the same problem as 4.0 on my laptop. The process cura.exe gets started but the GUI doesn´t come up. 😣
Can you post / send your logs please? You can find it in C:\Users\[users]\AppData\Roaming\cura\
Can you also try again by killing the task and try restarting it?
Also for you @GriffinDodd
Ultimaker Cura 4.4 released with new Intent profiles
in UltiMaker Cura
Posted
Paging @thopiekar 😆