[S5 Failed prints stuck in print queue]

Problem on S5, failed prints get stuck in the print qu and prevent machine from accepting new prints.  Only option seems to be to reboot the machine.  Any one else getting this issue??

[US5 Loading Material - Load Cycle not long enough]

I am finding that the load material cycle is not long enough to purge old material out of the core.  I am pushing filament into the feeder until it just grabs (about flush with the top of the feeder).  Obvious thing to try might be to poke a bit more filament through but this usually leads to the filament bumping into the core and the feed gear ripping a lump out of the filament and stalling.  I am only able to get around the problem by manually pushing filament through to purge.  Of course with the material and feeder situated around the back of the machine (genius) this is all a bit of a pain, is there a way to extend the load cycle?

[Auto bed level failing]

It helps, but doesn't fix the problem.  The design of the machine should be such that a process which has to be completed before every print is't so prone to failure.  If the answer is to remove every little speck of material from the nozzle then build in a wiping system or if the bed needs damping then build it in.  I for one am sick of cleaning everything down and then having to stand over the machine watching it auto bed level each time to make sure it works..I might as well manually level the bed!!!!

[Just lost 10hrs of print time to an unexpected motion controller error]

Just losy 10hrs of print time "Unexpected Motion Controller Error reboot"

Couldn't resume the print obviously after thr reboot.  Is this a common problem? Is it serious?

Not much confidence in trusting the machine with a big print now to be honest.

[Print jobs not making it through to digital factory]

..seems to happen after machine has stopped for a material flow error.  Job restarted, finishes normally and then shows as online in Digital Factory as normal, just won't print anything.

[Print jobs not making it through to digital factory]

Cura says printer in connected via cloud, Cura says print job successfully sent to printer.  Digital factory says printer ready..nothing happens where is the print job???? Evaporated.

[Newer model S5 screen goes black and unresponsive]

they are running the latest firmware 6.5.2

[Hot end ruining kapton surface, S5]

surely the heat expansion could be programmed in as an offset?

[Newer model S5 screen goes black and unresponsive]

During prints we find that our newer model (U on side) s5 screens occasionally go black and unresponsive.  They finish printing but then become unusable until switched off and on again with the power switch.  Older model machine (robot on side).  Can this be remedied?

[Digital Factory History evaporated]

Hi Chris Thanks for replying.  It is from the new print jobs overview page.  Sorry I don't know how to send you the logs.??

[After a failed print Printer is unusable]

I'm finding that Digital Factory is very unreliable.  Printers show up as offline, recent history erases, lock ups.

[Cura 4.11 is VERY slow, ??]

I find Cura runs slower the longer the session has been running.  Again on high spec machines.

[Digital Factory History evaporated]

Hi One of my printers recent history in digital history has disappeared and new print jobs are no longer being recorded. Digital factory does not seem like it can be relied upon lately as a serious tool.

[Auto bed level failing]

Adding a good bit more grease to the Z screw seems to be helping a lot for us.  Maybe it damps out the bed a little?

[Digital Factory History evaporated]

My Printer's jobs are no longer being sore in recents.  What could be causing this?

[Auto bed levelling failure]

Hi

 

We have two newer Ultimaker s5 machines which very frequently fail on auto bed levelling. I have manually levelled the bed a number of times but this does not improve the situation.   The older machines we have never fail on auto bed levelling.  Is this a case of a bad recent batch of sensor boards?

[How to switch printers in a project without the project settings getting overridden?]

Hi Thanks for replying, yes this is what I have found myself doing but wasn't sure I was using the most appropriate workflow.

[How to switch printers in a project without the project settings getting overridden?]

I have a project open, I slice then send to a connected printer.  I want to then quickly switch printers in the project and send the same print to that printer.  Trouble is when I switch printers the project settings change.  Is the a way to freeze the settings?

[After a failed print Printer is unusable]

I updated the firmware to get the machine back on to DF.  I eventually rebooted the machine which seemed to clear the block so I could get another job on it, but I will try removing and reconnecting to DF and see if that helps in future. Thanks

[After a failed print Printer is unusable]

Yes confirmed removal and printer displaying ready to print on its screen. Mobile app shows failed print with a big X. Digital factory says failed awaiting clean up and any further jobs sent from Cura just get queued.

[After a failed print Printer is unusable]

I can't send a new print to the machine or reprint after a failed print.  This message is displayed in Digital Factory:

Failed, Awaiting Clean-Up..

What is this clean up that needs to be done?

 

[Current DigitalFactory outage - we are working on a solution]

Worked perfectly thanks!

[Current DigitalFactory outage - we are working on a solution]

The expiration notice was posted back in May!

[Digital Factory down?]

My printers have all suddenly gone offline from Digital Factory, is this a common problem?

 

[Cura 4.8.0 & 4.9.0]

I had problems on Cura 4.9 with material retract on extruder 2.  It seemed that the material was retracting on extruder change but was not going back ready to print.  Going back to Cura 4.8 rectified the problem.