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X and Y Axis not moving at all.

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I am in desperate need of advice.

My new Ultimaker Original+ is just not moving on the X or Y axis. I have triple checked all connections and firmware but they are just not moving at all even if i try to Auto Home and I am stumped? Does anyone have any advice?

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So if you plug a x/y motor to the z then it works?


No, The Z motor works fine but the X and Y do that jumping thing like in the video above when they are plugged into the Z and moved from the ulticontroller.

They make the same noise when I do the Auto Home and they are wired up correctly.

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