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Cloudman

power cable

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The outer part slides outwards so experiment with that before you plug it in. Now the problem is usually that the circuit board inside the printer is pushed too far to one direction. Consider maybe loosening the four screws for that board and recentering it in the round hole so the power cable doesn't get stuck in there.

It should snap in and lock. For my 3 UM2 printers they all work fine.

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