Jump to content
Ultimaker Community of 3D Printing Experts

Y-axis spindle pin not locked in plastic support


JSDK
 Share

Recommended Posts

Posted · Y-axis spindle pin not locked in plastic support

Hi,

I have just bought a brand new ultimaker 2+ and during the build plate calibration process is stumpled across that the Y-axis spindle pin isn't fully inserted/locked into the plastic part.

I wonder if this is normal (as it should be). I tried to push gently on the pin to see if it would snap in, but it looks like the cutout in the plastic support actually is to small. I am hesitating to push with higher force in case that it isn't the intention that the pin should be completely snapped in.

Please take a look at the picture. Hope for some advise...

IMG_4730.thumb.JPG.42622025d9d8ce65a1f34eec7720e630.JPG

IMG_4730.thumb.JPG.42622025d9d8ce65a1f34eec7720e630.JPG

  • Link to post
    Share on other sites

    Posted · Y-axis spindle pin not locked in plastic support

    HI @JSDK,

    Welcome to the forums and congratulations on your Ultimaker 2+!

    What you see is your axis which probably got loose during shipment.

    It should be clicked in the (what is called a) sliderblock, and should just snap in.

    So perhaps a little bit more force is required. But watch out where you apply the force, so you don't bent your axis. As close to the frame as possible is the best way.

    Good luck!

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 11 replies
    ×
    ×
    • Create New...