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Cura 2.1.3 crashes at "Changelog" panel

rgkeen

By rgkeen
in Ultimaker Cura

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rgkeen

rgkeen 0

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Posted · Cura 2.1.3 crashes at "Changelog" panel

I just installed Cura 2.1.3 for 64 bit Windows in a Windows 7 Home Premium machine. Install proceeded nicely, but immediately after the changelog panel comes up, but before any text is put into that panel, I get a Windows popup

that says "The application has stopped working".

Happens reliably, every time. Is there a problem with 64 bit Cura and Windows 7 or have I built in a forehead slapper for myself?

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    rgkeen

    rgkeen 0

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    Posted · Cura 2.1.3 crashes at "Changelog" panel

    Some things I've eliminated:

    - antivirus lets the program run

    - python is installed and runs

    - administrator privilege is not needed to run it

    In the text files in the cura directory, the "cura" text file has a batch of stuff it adds each time I fire it up, and the last line is always "backend connected on port 49674".

    The changelog panel background takes some time to fill in solid white before the windows error message popup happens.

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    nilrog

    nilrog 103

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    Posted · Cura 2.1.3 crashes at "Changelog" panel

    Just downloaded and tested v2.1.3 on a Win7 64-bit laptop and I did not see any issues with this. I have previously tried the other v2.1.x versions too on the same laptop. And all of them have started just fine.

    So at least it is not a general problem. Must be something with your computer, maybe the graphics driver?

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