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What may also help is to cut the tip of the filament off under an angle of 45° or 60°, then the wheels get a better grip. (Provided of course that they spin in the right direction...)
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ultiarjan 1,223
is the gear spinning? in the right direction?
If the gear spins in the wrong direction you took the wrong firmware (the plus models spin in the other direction vs the 'old' models)
Otherwise make sure to bend the fillament a bit more straight before you feed it in.
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