Jump to content

Recommended Posts

Posted · Ultimaker 2+ Feeder Issue (Not even turning)

After searching and combing through this forum for the issue I cannot seem to find a solution

So what's happening is my printer decides it no longer wants to extrude filament mid print. I have tried this on 2 different files and both have the same result. At first I thought it was a blocked nozzle but I swapped for a new one and it was doing the same thing, I even stripped the extruded head to see if it was the coupler but that looks fine. From what I can see it seems to be an issue with the feeder mechanism, I have noticed it's been making some clicking noises on the last print it failed on and no matter how much I loosen or tighten the feeder screw it just doesn't want to comply.

So after taking off the feeder unit I did notice the cog on the motor shaft was a lot further back and not engaging on the feeder wheel, I ended up pulling this forwards to help mesh together and this seemed to have solved the issue....until 3 hours into a print and what I find is the head moving to lay down filament and a big ol' space of nothing it's printing on! Looks like the filament stopped extruding 2 hours in! And now the motor for the feeder turns....but the feeder itself isn't at all, I suspect the gears aren't meshing for some reason.

So I'm lost! Hoping you guys could shed some light on this issue. I've had the printer for 5 months and this is my first major issue.

Matt

  • Link to post
    Share on other sites

    Posted · Ultimaker 2+ Feeder Issue (Not even turning)

    Hi and welcome!

    First of all, could you make a simple external shoot of the feeder? Maybe is something that can be 'seen' externally.

    If you want venture by yourself to see if there's a problem I would check this guide to see how to assembly/disassembly the UM2+ Extruder that's on:

    http://support.3dverkstan.se/article/64-disassembly-of-the-ultimaker-2-plus-feeder

    If you choose to open it remember to make photos of everything, and also please read the guide fully to avoid damaging any part.

  • Link to post
    Share on other sites

    Posted · Ultimaker 2+ Feeder Issue (Not even turning)

    Hi Neotko,

    I'm currently away from my printer right now but will get photos up as soon I can. To me however, there doesn't seem to be any obvious signs of anything worn or broken. I did attempt to take the feeder apart but as i was about to pull the two halves away i stopped and wanted to see what you guys suggested.

    Looking at the disassembly guide the feeder it doesn't seem as if it would stop/disengage the stepper motor gear from the feeder wheel? It seems that the gear at the end of the motor is being pushed back and suddenly not meshing with the wheel! Very strange!

  • Link to post
    Share on other sites

    Posted · Ultimaker 2+ Feeder Issue (Not even turning)

    So here are the images i took of the feeder last night...

    5a3321d22a520_Photo27-09-2016184325.thumb.jpg.da760b3fc4d497ca266909988cb98431.jpg

    5a3321d2b4285_Photo27-09-2016184953.thumb.jpg.4fab527447cee3ab0a60adfe81316887.jpg

    5a3321d514ea5_Photo27-09-2016185712.thumb.jpg.6559a49eb2dae87d06fc6bd2c0776670.jpg

    5a3321d265378_Photo27-09-2016185316.thumb.jpg.17b6c31ccc0d266fd2400dca4bd95e8f.jpg

    To me everything looks ok, apart from the cog on the motor...this is way too far back to even engage on the wheel/cog on the feeder unit!

    5a3321d22a520_Photo27-09-2016184325.thumb.jpg.da760b3fc4d497ca266909988cb98431.jpg

    5a3321d2b4285_Photo27-09-2016184953.thumb.jpg.4fab527447cee3ab0a60adfe81316887.jpg

    5a3321d514ea5_Photo27-09-2016185712.thumb.jpg.6559a49eb2dae87d06fc6bd2c0776670.jpg

    5a3321d265378_Photo27-09-2016185316.thumb.jpg.17b6c31ccc0d266fd2400dca4bd95e8f.jpg

  • Link to post
    Share on other sites

    Posted · Ultimaker 2+ Feeder Issue (Not even turning)

    there's a new (longer) gear design already to prevent it from moving back, you could get this part from a UM reseller is assume. I did not have the issue jet. You can also solve it with a little superglue I suppose.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Help Us Improve Cura – Join the Ultimaker Research Program
        🚀 Help Shape the Future of Cura and Digital Factory – Join Our Power User Research Program!
        We’re looking for active users of Cura and Digital Factory — across professional and educational use cases — to help us improve the next generation of our tools.
        Our Power User Research Program kicks off with a quick 15-minute interview to learn about your setup and workflows. If selected, you’ll be invited into a small group of users who get early access to features and help us shape the future of 3D printing software.

        🧪 What to Expect:
        A short 15-minute kickoff interview to help us get to know you If selected, bi-monthly research sessions (15–30 minutes) where we’ll test features, review workflows, or gather feedback Occasional invites to try out early prototypes or vote on upcoming improvements
        🎁 What You’ll Get:
         
        Selected participants receive a free 1-year Studio or Classroom license Early access to new features and tools A direct voice in what we build next
        👉 Interested? Please fill out this quick form
        Your feedback helps us make Cura Cloud more powerful, more intuitive, and more aligned with how you actually print and manage your workflow.
        Thanks for being part of the community,

        — The Ultimaker Software Team
        • 0 replies
      • Cura 5.10 stable released!
        The full stable release of Cura 5.10 has arrived, and it brings support for the new Ultimaker S8, as well as new materials and profiles for previously supported UltiMaker printers. Additionally, you can now control your models in Cura using a 3D SpaceMouse and more!
          • Like
        • 18 replies
    ×
    ×
    • Create New...