Jump to content
Ultimaker Community of 3D Printing Experts
BlazingBlob

Cura wont open see logfile for details

Recommended Posts

hello,

hopefully i have come to the right place.

anyway

I attempted to open cura 2.1.3 however, it crashes and displays an error saying "see log file C : Program Files\Cura2.1\Cura.log for details"

when i open the file it displays permission error error no 13 permission denied (then where the file is located)

i then go to that file and i am able to open it, i have checked the security permissions on it and it is fine.

i have uninstalled and reinstalled, i have installed in diferent places, i have restarted my machine in between installs. i dont know what to do now

how can i fix this i kinda need cura up and running soon.

thanks in advance

Edited by Guest

Share this post


Link to post
Share on other sites

I would suggest downloading Cura 2.3. While it is Beta, it has numerous bug fixes from 2.1.3.

I suggest uninstalling Cura 2.1.3 and then cleaning out your old settings from previous installs by renaming the Cura folder in the Users directory:

C:\Users\YourUsername\AppData\Local\cura

Just rename the cura folder to something like cura-old just in case you need to go back to it.

Then install Cura 2.3 and it will be a fresh/clean install.

Hopefully that will either fix your startup issues or at least allow you to see the log files.

Edited by Guest

Share this post


Link to post
Share on other sites

Just be aware that someone has reported 2.3 not working under Windows 10. It works on mine but maybe there have been releases of 2.3.0 since I installed. I also recall someone complaining that releases had been made without the release number being updated, so the latest could be wrong and still called 2.3.0 - I am quoting, not saying

Share this post


Link to post
Share on other sites

Just be aware that someone has reported 2.3 not working under Windows 10. It works on mine but maybe there have been releases of 2.3.0 since I installed. I also recall someone complaining that releases had been made without the release number being updated, so the latest could be wrong and still called 2.3.0 - I am quoting, not saying

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Announcements

  • Our picks

    • Architect Design Contest | Vehicles.
      We're open for entries! - Design and submit your 3D designs of architectural entourage - vehicles - for a chance to win a large filament pack. Presenting an idea, an architectural design or something as big as an urban project isn't easy. A scaled model can really help to get your idea across.
        • Like
      • 14 replies
    • What The DfAM?
      I'm Steve Cox, an experienced engineer familiar with 3D printing. I wanted to share some DfAM guidelines with this community to help and make stronger parts.
      I'm also an Autodesk Certified Instructor for Fusion 360, so many of the images in ...
        • Thanks
        • Like
      • 18 replies
×

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!