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britt121

UM3 Not Turning On After Unboxing

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Just unboxed my UM3 and needless to say, was very excited to get a test print running.

I set it up according to the online video's unboxing steps. However, as soon as I press the "On" switch in the back, a switch underneath the printer can be heard (perhaps just the actual power switch which's sound seems slightly magnified), and the extruder fans turn on - both for a second. The LCD screen never lights up, and no other response other than what I mentioned above.

The power brick is the sole device plugged into the outlet and shines a blue light, and I have re-inserted both the spool's cord as well as the power source's cord several times. I have removed the hot ends AA and BB several times, and have essentially plugged/un-plugged every wired connection that is easily accessible.

Is anyone else having this wonderfully unpleasant problem upon unboxing your UM3?

Thanks in advance for any feedback!

-Brittany

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Thank you guys for the responses! I was going to check out the board but they have designed the compartments that house the board very well, making the screws almost impossible to access on the UM3. I sent it back and the replacement is in transit. Looking forward to finally getting it up and running!

Thanks again!

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