Jump to content

Ultimaker 3 - 3 of 4 Broken sliding blocks after 14days of print?!


ManuelMNU

Recommended Posts

Posted · Ultimaker 3 - 3 of 4 Broken sliding blocks after 14days of print?!

Ultimaker know about this issue and if you contact your local reseller they will replace them.

There was an issue with the material used which caused this.

If you want to keep printing while you wait for replacements then you can print some of THESE to hold everything together.

  • Link to post
    Share on other sites

    Posted · Ultimaker 3 - 3 of 4 Broken sliding blocks after 14days of print?!

    You knew Abort this issue and also Sold me als printer? According to the Motto ratter a Sold printer than a satisfied Customer?

    Now i should sent It back and wait 2-3 weeks to get a refurbished printer?

    My printer is 3 weeks Old!

  • Link to post
    Share on other sites

    Posted · Ultimaker 3 - 3 of 4 Broken sliding blocks after 14days of print?!

    Hi Manuel, thank you for your post and welcome to the forums!

    I believe you have also been in touch with us through Facebook, and we advised you, just like Labern, to get in touch with your reseller, iGo3D.

    As soon as we found out about the issue, we took the necessary steps to train and prepare our partners so they are ready and waiting.

    They will be able to give you the service you deserve and get you back to 3D printing as soon as possible. Good luck, and hopefully we hear back from you once you are back up and running!

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
         
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
        • 48 replies
    ×
    ×
    • Create New...