Cura 2.3/2.4 stuck on zooming

[vincentbaas 19]

I ran into a strange issue when using Cura: the application seems to be 'stuck' on zoom mode. After loading a model (any model) and panning/zooming around a bit, when I move my mouse up and down the viewport keeps zooming in and out by itself (without me pushing any keyboard keys and only moving my mouse). I can no longer select my model or stop zooming. I noticed the issue (video included below) on Cura 2.3, but upgrading to 2.4 didn't resolve the issue. I'm running OX X 10.11.6 on a mid-2010 15" MacBook Pro. Is this a bug in Cura or are there any other suggestions for fixing it?

 

[jerooney 6]

Hi Vincent,

The shortkey for zooming in Cura 2.3 and 2.4 is: 'SPACEBAR' + Move mouse up-down.

Does pressing the spacebar remedy the issue?

Is there a specific moment this appears?

Only after a lot of zooming, panning and rotating?

Does it work when restarting Cura, or are you still completely stuck?

Regards,

Jeroen

[vincentbaas 19]

Pressing the spacebar doesn't resolve the issue. I've found that rotating a model seems to be the trigger (regardless of the model used, snap rotate is on). Restarting helps, afterwards everything works just fine.

[jerooney 6]

Hi Vincentbaas,

Sorry for the delay on my end. Just to get a fresh start, I advice to reset Cura. Instructions on that can be found here.

I have forwarded the issue here at Ultimaker, but it seems unique and we cannot reproduce this in any way.

Hopefully the reset helps!

Jeroen

[vincentbaas 19]

Well, it took me even longer to reply, so no worries

I trued resetting Cura, but that didn't help. But I might have found something that may (or may not ) have resolved the issue: In the initial situation I had my keyboard connected via the USB-hub of my external display (Dell Ultrasharp U2515H). I changed this to plugging my keyboard directly into my laptop. Anyway: the issue is gone now, so thanks for the support!

[ShadowXD 0]

On 3/13/2017 at 5:14 AM, jerooney said:

Hi Vincentbaas,

Sorry for the delay on my end. Just to get a fresh start, I advice to reset Cura. Instructions on that can be found here.

I have forwarded the issue here at Ultimaker, but it seems unique and we cannot reproduce this in any way.

Hopefully the reset helps!

Jeroen

This is definitely not unique. This has been happening to me for years through multiple iterations and installs of cura over multiple computers. The only solve for me is to quit the program and start it up again and hope it doesn't lock onto the zoom function again

[Dustin 193]

On 12/14/2024 at 1:11 PM, ShadowXD said:

This is definitely not unique. This has been happening to me for years through multiple iterations and installs of cura over multiple computers. The only solve for me is to quit the program and start it up again and hope it doesn't lock onto the zoom function again

Please dont necro threads.. you responded to a post from 7yrs ago