Jump to content
vincentbaas

Cura 2.3/2.4 stuck on zooming

Recommended Posts

Posted · Cura 2.3/2.4 stuck on zooming

I ran into a strange issue when using Cura: the application seems to be 'stuck' on zoom mode. After loading a model (any model) and panning/zooming around a bit, when I move my mouse up and down the viewport keeps zooming in and out by itself (without me pushing any keyboard keys and only moving my mouse). I can no longer select my model or stop zooming. I noticed the issue (video included below) on Cura 2.3, but upgrading to 2.4 didn't resolve the issue. I'm running OX X 10.11.6 on a mid-2010 15" MacBook Pro. Is this a bug in Cura or are there any other suggestions for fixing it?

 

Share this post


Link to post
Share on other sites
Posted · Cura 2.3/2.4 stuck on zooming

Hi Vincent,

The shortkey for zooming in Cura 2.3 and 2.4 is: 'SPACEBAR' + Move mouse up-down.

Does pressing the spacebar remedy the issue?

Is there a specific moment this appears?

Only after a lot of zooming, panning and rotating?

Does it work when restarting Cura, or are you still completely stuck?

Regards,

Jeroen

Share this post


Link to post
Share on other sites
Posted · Cura 2.3/2.4 stuck on zooming

Pressing the spacebar doesn't resolve the issue. I've found that rotating a model seems to be the trigger (regardless of the model used, snap rotate is on). Restarting helps, afterwards everything works just fine.

Share this post


Link to post
Share on other sites
Posted · Cura 2.3/2.4 stuck on zooming

Hi Vincentbaas,

Sorry for the delay on my end. Just to get a fresh start, I advice to reset Cura. Instructions on that can be found here.

I have forwarded the issue here at Ultimaker, but it seems unique and we cannot reproduce this in any way.

Hopefully the reset helps!

Jeroen

Share this post


Link to post
Share on other sites
Posted · Cura 2.3/2.4 stuck on zooming

Well, it took me even longer to reply, so no worries :p

I trued resetting Cura, but that didn't help. But I might have found something that may (or may not ) have resolved the issue: In the initial situation I had my keyboard connected via the USB-hub of my external display (Dell Ultrasharp U2515H). I changed this to plugging my keyboard directly into my laptop. Anyway: the issue is gone now, so thanks for the support!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Our picks

    • Ultimaker Cura 4.0 | Stable available!
      Ultimaker Cura 4.0 is mainly focused on the improved user interface and cloud integration.
      As always, we want to collect your user feedback for this release. If there are any improvements you can think of, feel free to mention it here and help us to shape the next release.
      • 96 replies
×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!