Jump to content
Ultimaker Community of 3D Printing Experts

Cura 2.3/2.4 stuck on zooming

Recommended Posts

I ran into a strange issue when using Cura: the application seems to be 'stuck' on zoom mode. After loading a model (any model) and panning/zooming around a bit, when I move my mouse up and down the viewport keeps zooming in and out by itself (without me pushing any keyboard keys and only moving my mouse). I can no longer select my model or stop zooming. I noticed the issue (video included below) on Cura 2.3, but upgrading to 2.4 didn't resolve the issue. I'm running OX X 10.11.6 on a mid-2010 15" MacBook Pro. Is this a bug in Cura or are there any other suggestions for fixing it?


Share this post

Link to post
Share on other sites

Hi Vincent,

The shortkey for zooming in Cura 2.3 and 2.4 is: 'SPACEBAR' + Move mouse up-down.

Does pressing the spacebar remedy the issue?

Is there a specific moment this appears?

Only after a lot of zooming, panning and rotating?

Does it work when restarting Cura, or are you still completely stuck?



Share this post

Link to post
Share on other sites

Hi Vincentbaas,

Sorry for the delay on my end. Just to get a fresh start, I advice to reset Cura. Instructions on that can be found here.

I have forwarded the issue here at Ultimaker, but it seems unique and we cannot reproduce this in any way.

Hopefully the reset helps!


Share this post

Link to post
Share on other sites

Well, it took me even longer to reply, so no worries :p

I trued resetting Cura, but that didn't help. But I might have found something that may (or may not ) have resolved the issue: In the initial situation I had my keyboard connected via the USB-hub of my external display (Dell Ultrasharp U2515H). I changed this to plugging my keyboard directly into my laptop. Anyway: the issue is gone now, so thanks for the support!

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Our picks

    • Architect Design Contest | Vehicles.
      We're open for entries! - Design and submit your 3D designs of architectural entourage - vehicles - for a chance to win a large filament pack. Presenting an idea, an architectural design or something as big as an urban project isn't easy. A scaled model can really help to get your idea across.
        • Like
      • 27 replies
    • What The DfAM?
      I'm Steve Cox, an experienced engineer familiar with 3D printing. I wanted to share some DfAM guidelines with this community to help and make stronger parts.
      I'm also an Autodesk Certified Instructor for Fusion 360, so many of the images in ...
        • Thanks
        • Like
      • 23 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!