UM3 extended no video

[Cerguei 0]

Hi,

Since 3.6 firmware I don't have video (random with 3.5)

I have tested with Cura 2.4, 2.5 beta, app on iPhone and http://ip:8080/?action=stream

I have check the connector on the board.

Do you have an idea ?

Thanks

[Marco_TvM 34]

Can you dump the logs to USB stick to analyze?

Use System -> Maintenance -> Diagnostics -> Dump logs to USB to make this happen.

Check for messages about the mjpg-streamer starting (or failing to start).

If this service cannot be started, we'd like to know.

[Cerguei 0]

Hi Marco,

Starting :

Logs begin at Wed 2017-03-29 20:49:48 CEST, end at Sat 2017-04-01 14:34:42 CEST. --

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: starting application

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: MJPG Streamer Version.: 2.0

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: Using V4L2 device.: /dev/video0

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: Desired Resolution: 800 x 600

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: Frames Per Second.: not limited

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: Format............: JPEG

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: TV-Norm...........: DEFAULT

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: www-folder-path...: disabled

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: HTTP TCP port.....: 8080

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: username:password.: disabled

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: commands..........: enabled

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: starting input plugin input_uvc.so

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: starting output plugin: output_http.so (ID: 00)

Jan 01 01:00:36 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: serving client: ::1

Jan 01 01:01:13 ultimakersystem-ccbdd30015e6 connmand[198]: ntp: time slew +1491049219.905818 s

Apr 01 14:21:32 ultimakersystem-ccbdd30015e6 systemd[1]: Time has been changed

 

Can you dump the logs to USB stick to analyze?

Use System -> Maintenance -> Diagnostics -> Dump logs to USB to make this happen.

Check for messages about the mjpg-streamer starting (or failing to start).

If this service cannot be started, we'd like to know.

 

[Marco_TvM 34]

The line

 

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: HTTP TCP port.....: 8080

tells me that the streamer is listening to port 8080

Can it be a router/switch/firewall that prevents you from connecting to port 8080?

IF you can try to telnet to the machine on port 8080:

 

telnet  8080

 

it should return with

 

Trying ...Connected to .Escape character is '^]'

 

If it fails to connect:

 

Trying ...telnet: Unable to connect to remote host: Connection refused

 

In the latter case, something on you network is blocking access to port 8080 on the printer.

[Cerguei 0]

Connecting to telnet OK :angry:

 

The line

 

Jan 01 01:00:35 ultimakersystem-ccbdd30015e6 mjpg-streamer[241]: MJPG-streamer [241]: HTTP TCP port.....: 8080

tells me that the streamer is listening to port 8080

Can it be a router/switch/firewall that prevents you from connecting to port 8080?

IF you can try to telnet to the machine on port 8080:

 

telnet  8080

 

it should return with

 

Trying ...Connected to .Escape character is '^]'

 

If it fails to connect:

 

Trying ...telnet: Unable to connect to remote host: Connection refused

 

In the latter case, something on you network is blocking access to port 8080 on the printer.

 

[Marco_TvM 34]

Telnet ok, but streaming from api or Cura isn't working.

That's really a strange one.

[Cerguei 0]

Yes Marco, I really don't understand, don't work with two mac Cura 2.3 / 2.4 / 2.5 and app on iPhone. Perhaps cam HS...

Thx for your help

 

Telnet ok, but streaming from api or Cura isn't working.

That's really a strange one.

 

[Marco_TvM 34]

Can you send a full log?

We'd like to see the kernel messages as well, maybe that will give us a hint of what's going wrong.

Thanks in advance.

[Marco_TvM 34]

Also, if you have just turned on your printer, is the stream accessible / working when using the API directly:

http://:8080/?action=stream

[Cerguei 0]

No stream with http://:8080/?action=stream, white page, no error.

Where can I send you the log ?

Thx

Also, if you have just turned on your printer, is the stream accessible / working when using the API directly:

http://:8080/?action=stream