New adoption unit with issues - Ultimaker 2

[gawenisj 0]

Hello all,

I just inherited an Ulti-2 with a few peccadilloes. The x-axis is skipping and the fans on the extruder are not turning. This is my first run with an ultimaker, so I could use some help in starting this troubleshooting run. I'm not even sure where to start asking questions at this point.

Thanks.

Jim

Edited April 25, 2017 by Guest

[gr5 1,292]

It may be normal about the fans although I admit this is a very common problem. The fans on the sides often don't turn until you are on the second or even 5th layer. Try going into the TUNE menu during a print (or even before it starts when the printer is warming up) and playing with fan speed there. If it still doesn't work it's almost certainly in the connectors just above the head. Cut or slide back the plastic netting and there are white connectors in there. Two of the connectors are connected by a short loop (about 3 inches). Those go to the two side fans.

The third fan - you should test that also - that should turn on either when power comes on or anytime the nozzle is above 50C.

The x-axis is skipping? Can you provide more details? Like this?

http://support.3dverkstan.se/article/23-a-visual-ultimaker-troubleshooting-guide

Like 9th (pink) or tenth (gray) photo at the above link?

[gawenisj 0]

Actually, it appears to have repaired itself in regards to the x-axis issues. Weird...

New problem: I have been attempting to print a 50mm box test. The PLA is balling up on the head and not adhering to the plate.

Edited April 21, 2017 by Guest

[gr5 1,292]

If the filament isn't adhering to the plate but instead the nozzle then almost certainly you need to move glass closer to head. While printing the bottom layer push up and down on the glass to see if that helps. If so then just rotate the 3 leveling knobs the same amount.

Please put ultimaker2 in your settings so I dont' have to reread every thread I post in and can just double check what printer you have by your name.