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While I don't have an answer for you, I would reach out to fbrc8 in the US. They offer support for the UM3 and are very quick to reply. There is also a facebook group https://www.facebook.com/groups/Ultimaker3 where Erin from fbrc8 is quick to help out as well.
I had a look at mine, the lens is of the screw on type, so I assume if it's not screwed in enough or too much it will be out of focus. I can't adjust mine, so it may have a bit of glue in it, not sure but I don't want to put much force on it...
I'm sure fbrc8 will help, if they send you a new unit it's super easy to replace, just a few screws and one connector. You may want to check if you can adjust yours....
skrotzkn, go ahead and try the adjustment if you feel comfortable doing so. Otherwise, it's a pretty quick and easy process to replace camera, and it can arranged if you email our team at Support@fbrc8.com.
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We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more.
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The3DPrintStudio 5
While I don't have an answer for you, I would reach out to fbrc8 in the US. They offer support for the UM3 and are very quick to reply. There is also a facebook group https://www.facebook.com/groups/Ultimaker3 where Erin from fbrc8 is quick to help out as well.
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ultiarjan 1,223
I had a look at mine, the lens is of the screw on type, so I assume if it's not screwed in enough or too much it will be out of focus. I can't adjust mine, so it may have a bit of glue in it, not sure but I don't want to put much force on it...
I'm sure fbrc8 will help, if they send you a new unit it's super easy to replace, just a few screws and one connector. You may want to check if you can adjust yours....
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fbrc8-erin 283
Thanks, Ultiarjan, The3DPrintStudio.
skrotzkn, go ahead and try the adjustment if you feel comfortable doing so. Otherwise, it's a pretty quick and easy process to replace camera, and it can arranged if you email our team at Support@fbrc8.com.
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