Jump to content

Firmware update fails

Recommended Posts

Posted · Firmware update fails

I tried to update the firmware of my ultimaker 2. Following the manual I got stuck, as the menu mentioned there is not in cura.

I found it inside the printer settings, there I clicked on automatic update.

After 20 times I gave up. Sometimes it seems to do something, led go out, and then it returns an error, that the update failed.

I could not find any download site where I can get the latest firmware, also no information on which version is current and what the changes are.

Is that hidden somewhere? I would try to download it myself and give cura the file to upload to my UM2.

Is there an other way to update an UM2 without cura? Maybe via Ardiuino? But where to get the latest version?

Share this post

Link to post
Share on other sites
Posted · Firmware update fails

The firmware update should be under Manage Printers, through selecting the correct machine. So it seems like you've done that correctly. That the LEDs go out is a good sign: It tries to update the firmware.

You could also download the firmware here: https://github.com/Ultimaker/cura-binary-data/tree/master/cura/resources/firmware

These are the files that are included with Cura. You can select the one that applies to you (I think that would be MarlinUltimaker2.hex or MarlinUltimaker2plus.hex). You can upload the hex file with something like XLoader: http://xloader.russemotto.com/ You should then select the ATMega2560 with a baud rate of 250000 (COM port depends on how many devices you attached to your computer).

Cura seems to be uploading the firmware fine though, by your description. It's just that the firmware itself is broken. So it would also be broken if you download it from Github.

I'm going to ask one of our testers to re-test the UM2 firmware... Thanks for the report.

Share this post

Link to post
Share on other sites
Posted (edited) · Firmware update fails

Our testers tested this and it worked fine for them.

Curious, I tried updating the firmware myself using Cura 2.6. Seems to work fine here!

Perhaps use a different USB cable?

You can always try going back to Cura 2.5 and uploading the firmware from there.

Edited by Guest

Share this post

Link to post
Share on other sites
Posted · Firmware update fails

Hello again,

I tried it 20 times with Cura 2.6, several cables testet, other pc too. No Luck.

I then tried Xloader, it did something for a few seconds, but then hanged up.

The printer restarted and now shows version "_2.6ex"

I don't know if that was successful, but pretty awkward for a 3000 euro piece of hardware to have such a highly complicated and seemingly failing way of software update.

How can I be sure if its ok now?

Why does it fail with cura?

Where are he logs of Cura?

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Our picks

    • Ultimaker Cura 4.0 | Stable available!
      Ultimaker Cura 4.0 is mainly focused on the improved user interface and cloud integration.
      As always, we want to collect your user feedback for this release. If there are any improvements you can think of, feel free to mention it here and help us to shape the next release.
      • 98 replies
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!