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janschol

UM3 Loose Rod

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Posted · UM3 Loose Rod

Hi all,

I am using an UM3 extended, and very soon the plastic slide blocks cracked.

It was still printing, but now the Y-rod (The one the printing head moves on) came loose on the right side.

IMG_7223.thumb.jpg.101887803969305bbdae533604d78d7f.jpg

Anyone had this problem too? And what can I do about it?

Thanks for any help,

Jan

IMG_7223.thumb.jpg.101887803969305bbdae533604d78d7f.jpg

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Posted · UM3 Loose Rod

This is a well known issue. If you contact your reseller they will replace the block for you.

In the mean time if you still need to use your printer then you can print these to hold it together.

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Posted · UM3 Loose Rod

The blocks are very fragile, this problem is known at ultimaker.

The best you can do is contact the store you bought it and send it to them for a repair (should be covered by warranty).

Kind regards,

Job van Gennip

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Posted · UM3 Loose Rod

Ok, thank you, I allready saw that the cracks were a common problem. But the rod that is on it, is not glued or anything? It worries me that that one came loose.

This way I can no longer print the side block caps :-(

Cheers,

Jan

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Posted · UM3 Loose Rod

Dear Jan,

The rods are only clamped in, but this is when the blocks are not broken enough to keep them firmly in place. However because of the crack it lost its grip and the rod can shoot out. I would advice to not print and repair it first to make sure you do not damage the machine.

Kind regards,

Job van Gennip

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