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jb011a9840

X axis incorrect after pausing print

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Hi folks,

I’ve been seeing some issues with my Ultimaker 3 ext when pausing a print.

When pausing the print from the front control panel the print head parks at the front left with a crunching noise and when the print is resumed the X axis now appears to have an offset of about 5mm (see photo 1)

5a333e4c1689f_Photo1.thumb.jpg.1d2e65f958bf2ba4ccd80c2472481ee2.jpg

The print was aborted and a new print started, this time everything looked OK but at some point, during the process the X axis decided to offset again be 5 mm (the printer was not paused during this print) (see photo 2)

5a333e4c49e15_Photo2.thumb.jpg.bf841ef9539d1781d9dca07b8234ece6.jpg

This time the printer was powered down and restarted, the 3rd attempt at printing the part was a success.

The material being used is ABS with HIPS support, firmware 3.7.7.20170627

I have seen another random instance of this in the past (photo 3)

5a333e4c7f7c7_Photo3.thumb.jpg.586d0fe4fd6dfd021b65812bd33784aa.jpg

Has anyone else experienced this issue?

5a333e4c1689f_Photo1.thumb.jpg.1d2e65f958bf2ba4ccd80c2472481ee2.jpg

5a333e4c49e15_Photo2.thumb.jpg.bf841ef9539d1781d9dca07b8234ece6.jpg

5a333e4c7f7c7_Photo3.thumb.jpg.586d0fe4fd6dfd021b65812bd33784aa.jpg

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