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Ultimaker 3 with firmware 4 is not geting IP address. Arp table Incomplete

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Posted · Ultimaker 3 with firmware 4 is not geting IP address. Arp table Incomplete

Hi all,

I am just setting up an ultimaker 3 extended in a company network and to my surprise the system cannot assign the right IP address to the printer because the MAC address can not be found in the arp table.

I check that and what it shows is this:

169.254.204.192 (incomplete) eth0inlocal

This test was using a direct connection with the printer over Ethernet. As you can see the mac address appears as (incomplete).

Is there a way to solve this problem? otherwise I would need to configure the printer with a static IP address and configure the right gateway.

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Posted · Ultimaker 3 with firmware 4 is not geting IP address. Arp table Incomplete

Check the information using System -> Network -> Connection status.

However, the 169 network is a fallback network when it cannot get a network address from a DHCP server (for whatever reason).

If you can use a direct connection with a PC, setup a DHCP server on the PC. The printer will then get a valid IP address and you should be able to determine the MAC address.

 

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Posted · Ultimaker 3 with firmware 4 is not geting IP address. Arp table Incomplete

If you just want the MAC address it is in the "System -> Network -> Connection status" menu. (It's shows the LAN or WiFi Mac address depending on the selection on the previous menu)

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