Jump to content
Ultimaker Community of 3D Printing Experts

Model Positioned Below Build Surface

Recommended Posts

This is my first 3D model.  What is happening is that I am unable to position my model without some portion of it positioned below the work surface.  I did check and the setting "Automatically Drop Models To The Build Plate" is checked.


Being new, I may be doing something wrong(?)


This is Cura 3.1.0 on a mac.

Share this post

Link to post
Share on other sites

Well I am not sure on this but let us have a go. Select the model on the build plate, i.e. click on it with the left mouse button - whether this is different on a Mac I know not. On the left hand edge of the screen you will see a group of 5 icons enabled. The top one is the "Move" icon; click on this and you will get a dialogue box with settings for the 3 axes. The Z axis should be 0. If not that is probably your problem; set it to 0.


If it IS 0 then I can only think that it is something to do with your model. This is not a subject  I know much about but your modelling software will set a base XYZ position for you model, including orientation in the 3D world, maybe something is wrong there. I would suggest you download a model from Thingiverse or the Ultimaker equivalent and see how that model positions itself on your build plate.


Which printer do you have? May be useful to someone else who has more knowledge on this than I do.

  • Like 1

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • Ultimaker Cura | a new interface
      We're not only trying to always make Ultimaker Cura better with the usual new features and improvements we build, but we're also trying to make it more pleasant to operate. The interface was the focus for the upcoming release, from which we would already like to present you the first glance. 
        • Like
      • 130 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!