Jump to content
Ultimaker Community of 3D Printing Experts

ordering parts for the Original +


Jim8163
 Share

Recommended Posts

Posted · ordering parts for the Original +

During assembly of the Original+, I broke the black plastic bolt clip ( pg 79 fig 221 of assembly manual) that holds on the knurled drive bolt of the feeder assembly. Is it possible to buy or get a replacement? It was part of the injection mold pack. 

  • Link to post
    Share on other sites

    Posted (edited) · ordering parts for the Original +

    Hi, Jim, have you reached out to your reseller or the Ultimaker North America support team (it looks like you're in the US)? If the printer's still inside the one year warranty, we should be able to help you out. When you email in, include the serial number of your printer, and a copy of the receipt. Photos of issues always help too. 

    Edited by fbrc8-erin
  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • The Ultimaker Showcase — October 14. What's new?
        Your dear friends at Ultimaker have some exciting news and insights for you!
         
        • 0 replies
      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 8 replies
    ×
    ×
    • Create New...