Jump to content
Ultimaker Community of 3D Printing Experts
cjryker06

UM3 Safety Shutdown?

Recommended Posts

Does anyone know of any safety features that engage on UM printers if they detect a problem? In my situation I believe it to be the X / Y stepper motors overheating.

 

The problem: printer stops printing after about 30 minutes,lights go off, all heaters shutoff, display shows no issue for several minutes then shows X / Y motors stuck or switch broke (ER17) with the print head in the middle of the bed 

 

A little insight to my situation:

1. problem didn't exist prior to today when I updated firmware (does firmware have a way of knowing motor temps?)

2. stepper motors are getting hot enough to the tough that it is very uncomfortable to keep your hand on them (too much voltage?)

3. takes roughly the same amount of time for the shutdown to occur when trying to print the same part twice (time for motors to overheat?)

4. UM3E roughly 6 months old

 

My first thoughts are safety shutdown. I don't feel it would be an improper voltage setting from the factory that took almost 6 months to appear, nor a thermal runaway issue considering it indicates a movement problem. Any help would be great.

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • Ultimaker Cura | a new interface
      We're not only trying to always make Ultimaker Cura better with the usual new features and improvements we build, but we're also trying to make it more pleasant to operate. The interface was the focus for the upcoming release, from which we would already like to present you the first glance. 
        • Like
      • 86 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies
×

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!