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Shop problem - can't order

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Posted · Shop problem - can't order

I just wanted to order my ultimaker, but I can't get past the first checkout step.

There's an error message saying

"Street Address" length must be equal to or greater than 1 characters.

The field isn't empty, I have my address saved in my account...

HELP ME I WANT TO BUY MY UM!!! :shock: :mrgreen:


Found a workaround:

Seems like the shop doesn't like german special characters ü,ö,ä...

Replacing these with ue,oe,ae helped. Still I think this should be fixed, reads kinda strange...


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Posted · Shop problem - can't order

Hi Johnny,

Thank you for your post, and your update about the workaround.

On another occasion this sometimes happens when you enter the number of your house prior to the street.

Luckily, it is rare but sometimes it happens.

I am glad you managed to complete the purchase, thank you and welcome to the community! :)


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