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Crash while saving/exporting ANY file


Urschnak
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Posted · Crash while saving/exporting ANY file

Hi
I use Cura on a new small PC with a unsolving problem.

Cura: 3.5.x
Windows 10 Home
Clean installation, with only cura and arduino-ide installed.
PC: Zotac ZBOX CI327 nano mini-PC 
CPU: Intel N3450 Quad-Core
Ram: 4 GB
HDD1: 32gb M.2 SATA SSD onboard
HDD2: 256gb SSD SATA
Grafic: Intel HD Graphics 500

Cura works fine, slicingworks, but when i save to SD-Card, or to any of the harddrives, cura crashes.
Also when exporting, or saving as project.

I also turned of all Firewals, and the viru-sutility, same problem.
I tried to start cura in admin-mode, same problem.
Reinstalles Cura, same problem.
All updates made

The problem only exists within cura.

Saving from the arduino-ide works as smooth as it should.

I searched the net to find a solution, but did not find any.

Hope anybody is able to help me, finding a soulution.

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    Posted · Crash while saving/exporting ANY file

    Same here on a Chuwi Lapbook Air with same CPU/GPU as in initial post.

    Crash on every save operation. 

    Works well on 10yo ASUS Laptop with Core2Duo T9900 and Geforce 9650GT

    Also curious: Celeron N3450 and Core2Duo T9900 shall have comparable performance, slicing same model takes 10s on T9900 but 5 Minutes on N3450.

    Tried 3 different graphic driver revisions for N3450 with same result 

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    Posted · Crash while saving/exporting ANY file

    i am having same problem

    attached log files

    cura.log

    DxDiag.log

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    Posted · Crash while saving/exporting ANY file

    Ugh, logs don't show anything. Could you try disabling "send slice data" in the preferences? On some machines the SSL certifications cause crashes.

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    Posted · Crash while saving/exporting ANY file
    4 hours ago, nallath said:

    Ugh, logs don't show anything. Could you try disabling "send slice data" in the preferences? On some machines the SSL certifications cause crashes.

    success!

    i disabled send print information and now it works.

    thank you for your help

     

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    Posted · Crash while saving/exporting ANY file

    Worked for me as well!

    Slicing seems to speed up also.

    Thanks for advice

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