Jump to content

Cura - Menu drop downs blank


Brink

Recommended Posts

Posted (edited) · Cura - Menu drop downs blank

Hey all

 

I've not really been able to find any similar issue's to mine as of yet, so hoping posting here would get me rolling.

 

I just picked up my first 3d printer and have been told Cura is the software is the place to be. So I installed 2.5.1 which installed successfully, started up the programme and opened a .stl file (Ender 3 printer). It worked for about a minute (panning, zooming, x-z-y moving etc), although as soon as I started clicking on the menus or anything else it would crash the software. I've tried clearning appdata, reinstalling, installing 3.3.1, 3.4.1, 3.6 beta which have the same issues. After an install it makes it past the update log before crashing, after attempts simply opens to a blank window of the software and I am at a loss. I've tried running in admin, running in compatibility for windows 8 or 10 as well.

 

Event Viewer shows:

 

Error - Application Hang

The program Cura.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 4230
 Start Time: 01d472d9d7b39d04
 Termination Time: 12
 Application Path: C:\Program Files\Ultimaker Cura 3.5\Cura.exe
 Report Id: 023e2916-2949-4059-9446-498572252a43
 Faulting package full name: 
 Faulting package-relative application ID: 

 

I have also added my DxDiag if that helps?

 

Thanks in advance!
 

 

DxDiag.zip

Edited by Brink
  • Link to post
    Share on other sites

    Posted (edited) · Cura - Menu drop downs blank

    Hi all.

     

    Quick update, I just installed Cura 15.04.3 which came with the Ender 3, which seems to be working fine. Although as far as I've read this is older software and I can see some limitations in setup/profiles for printing.

     

    I reinstalled again using, removing the appdata cura folder which seems to have resolved the issue I was having with the crashes. I can now install any cura version (back to 3.2) and it works. What I am left with is software that has menus that load for about 7 'hovers'. By hover i mean I can see the menu drop down items. After this it goes blank and almost all options disappear across the software.

    Screenshot 1.PNG

    Screenshot 2.PNG

    cura.zip

    Edited by Brink
    Added Cura Logs
  • Link to post
    Share on other sites

    Posted · Cura - Menu drop downs blank

    Interestingly, after a few days of perfect software use. My problem has returned! Going to have to mess around with the drivers some more by the looks of it. Very odd ?

  • Link to post
    Share on other sites

    Posted · Cura - Menu drop downs blank

    got the exact same problem today....worked perfect till today

  • Link to post
    Share on other sites

    Posted · Cura - Menu drop downs blank

    Quick update: No fix for it so far, but I've pretty much learnt to deal with it, thankfully all the print settings load fine besides profile selecting, so no need for constant restarts

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing Universal Cura Projects in the UltiMaker Cura 5.7 beta
        Strap in for the first Cura release of 2024! This 5.7 beta release brings new material profiles as well as cloud printing for Method series printers, and introduces a powerful new way of sharing print settings using printer-agnostic project files! Also, if you want to download the cute dinosaur card holder featured below, it was specially designed for this release and can be found on Thingiverse! 
          • Like
        • 10 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    ×
    ×
    • Create New...