Jump to content

Issue With Ultimaker3 & Ultimaker3 Extended


Recommended Posts

Posted · Issue With Ultimaker3 & Ultimaker3 Extended

Hi Ultimaker Team,


We are encountering issue with ultimaker 3 3d printer. It seems like the print outs are having layers which are not in the same level with other layers. Its look like its coming out from the actual object. we tried tightening xy belts & pulleys. Tried updating firmware & Cura. Tried with faster travel speed, tried calibrating xy nozzle, but unfortunately issue is not solved. Please let us know how can we solve it. 


With ultimaker 3 extended we are facing some firmware related issue it seems ( i might be wrong).  The issue is, the screen got hanged all of a sudden & we have to restart the printer. Once the printer is restarted it ask to go through by initial setup process.

looking forward for your help.




  • Link to post
    Share on other sites

    Posted · Issue With Ultimaker3 & Ultimaker3 Extended

    Hi, which firmware are you running, and have you updated your firmware recently? If you can not connect online, you can also use USB to install it. 


    Regarding your prints; are your fans working? I doubt it based on that benchy print. 

    Re that other print, it looks like perhaps it is too hot, but perhaps you could also clean your threaded Z rod (and add the magna lube grease afterwards). 




  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
        • 48 replies
    • Create New...