Jump to content
Ultimaker Community of 3D Printing Experts

Issue With Ultimaker3 & Ultimaker3 Extended


Recommended Posts

Posted · Issue With Ultimaker3 & Ultimaker3 Extended

Hi Ultimaker Team,


We are encountering issue with ultimaker 3 3d printer. It seems like the print outs are having layers which are not in the same level with other layers. Its look like its coming out from the actual object. we tried tightening xy belts & pulleys. Tried updating firmware & Cura. Tried with faster travel speed, tried calibrating xy nozzle, but unfortunately issue is not solved. Please let us know how can we solve it. 


With ultimaker 3 extended we are facing some firmware related issue it seems ( i might be wrong).  The issue is, the screen got hanged all of a sudden & we have to restart the printer. Once the printer is restarted it ask to go through by initial setup process.

looking forward for your help.




  • Link to post
    Share on other sites

    Posted · Issue With Ultimaker3 & Ultimaker3 Extended

    Hi, which firmware are you running, and have you updated your firmware recently? If you can not connect online, you can also use USB to install it. 


    Regarding your prints; are your fans working? I doubt it based on that benchy print. 

    Re that other print, it looks like perhaps it is too hot, but perhaps you could also clean your threaded Z rod (and add the magna lube grease afterwards). 




  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 11 replies
    • Create New...