Cura does not work anymore

[Jraf 0]

Hello,

Cura 3.6.0 suddenly crashed yesterday. when i tried to rerun, nothing happened.

Cura.exe appears in the task bar : first 52.0 Mo and then 48.9 Mo, but there is no display of the interface.

uninstall + install again : only in task bar.

uninstall + install Cura 3.5.1 : only in task bar.

any idea how to fix this problem ?

thank you.

have a nice day.

[Jraf 0]

Hello,

found a similar post in this forum.

the solution that worked for me : windows 8 compatibility

they say the graphic card may be the problem.

my win10 pro version 1803 says my intel HD graphics 530 driver is up to date.

why did Cura suddenly stopped working ? 

don't know, but it works now with windows 8 compatibility.

have a nice day.

 

[Smithy 1,146]

Thanks for the feedback.

Unfortunately, I cannot help, because I am on the mac, but you said it was working before the crash, right? So sounds strange for me, that it was working and now it is only working in compatibility mode.

 

I guess you did a restart of your Windows during your tests?

[Jraf 0]

Hello,

yes, i restarted windows, reset and even shut down and restarted the computer.

some informations ;

- Cura was opended, but i was working on LibreOffice.

- there was a short black screen and a jingle indicating an usb connexion was closed.

- but no usb connexion was closed

- everything ok, but when returning to Cura, there was no more gui displayed, Cura on task manager only.

- graphic card (integrated to Intel Core I7 6700) driver is dated 18-11-2018.

did windows update this driver only yesterday, without saying anything, or did i missed that information while i was working ?

windows update history says there was an update yesterday, but this update begun after powering again my computer when trying to solve the Cura problem...

have a nice day.

[Smithy 1,146]

1 hour ago, Jraf said:

windows update history says there was an update yesterday, but this update begun after powering again my computer when trying to solve the Cura problem...

Maybe there were two separate problems, first Cura died for whatever reason and maybe a Windows restart had solved the issue, but then the update comes in and "destroyed" something else (graphics driver?)

 

But I just guess 😉 

 

[Jraf 0]

Hello,

in this order :

- short dark screen (video driver update ?)

- Cura no more working

- reset + restart

- windows update

- still no Cura working

- found the windows 8 compatibility solution in this forum (thank you forum !)

- after applying windows 8 compatibility, Cura Working again

 

the video (issue-driver) seems to be the real origine of the Cura gui problem :  a guess too !

 

have a nice day