On ordering the Ultimaker2

[corngolem 0]

This is actually a question, I figured I would get a faster reply here than from the ticket system.

Is the indicated price of 1895€ excluding VAT ?

When will the machine be shipped ?

Is the lead time still of 1 week ?

And what are the specs ?!

 

[maker 0]

The price is exluding VAT and shipment, the delivery time is stated to the beginning of October! You can also easily preorder yours on the official German Ultimaker Reseller: igo3d.com. They offer https://www.igo3d.com/3d-printer-online/3d-printers-kits/ultimaker-2-3d-drucker.html for 2299 (incl. VAT and free EU-Wide shipping).

You can also check out the https://www.igo3d.com/blog/ultimaker-2-pictures-comparison/ inbetween UM1 and UM 2!

cheers,

Maker

 

[corngolem 0]

It's cheaper to buy from UM, but the store has been broken since launch, can't complete the order.

 

[martin-g. 0]

• Not showing the VAT is very misleading.
  
• The previous shop allowed to deduct the VAT for EU customers which have a EU VAT number. As I pay less VAT in the country where I live I have to pay more now than before.
  
• The belts show up as two items with a 0€ price. What does this mean?
  
• The payment provider is horrible,
  
  • when I select credit card the process gets stuck at the end (after I entered all data), no feedback, no email, just nothing
    
  • the usability is bad: selections are not made clear and you can click on previous by accident. Then it says "This payment was already processed" and I have to empty the entire shopping cart before I can proceed (which may not even word, see above)
    

  [*] Over all: This is a big leap backwards and I am very frustrated with your new shop.

[jonnybischof 59]

 

• Not showing the VAT is very misleading.

 

 

...but ideal for every customer outside the EU! Afaik that is how most international (technical stuff) shops do it. A nice feature would be to show VAT according to a selected country, but that's just nice to have, not standard..