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On ordering the Ultimaker2

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Posted · On ordering the Ultimaker2

This is actually a question, I figured I would get a faster reply here than from the ticket system.

Is the indicated price of 1895€ excluding VAT ?

When will the machine be shipped ?

Is the lead time still of 1 week ?

And what are the specs ?!


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    Posted · On ordering the Ultimaker2

    The price is exluding VAT and shipment, the delivery time is stated to the beginning of October! :) You can also easily preorder yours on the official German Ultimaker Reseller: igo3d.com. They offer https://www.igo3d.com/3d-printer-online/3d-printers-kits/ultimaker-2-3d-drucker.html for 2299 (incl. VAT and free EU-Wide shipping).

    You can also check out the https://www.igo3d.com/blog/ultimaker-2-pictures-comparison/ inbetween UM1 and UM 2!




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    • 2 weeks later...
    Posted · On ordering the Ultimaker2

    • Not showing the VAT is very misleading.
    • The previous shop allowed to deduct the VAT for EU customers which have a EU VAT number. As I pay less VAT in the country where I live I have to pay more now than before.
    • The belts show up as two items with a 0€ price. What does this mean?
    • The payment provider is horrible,
      • when I select credit card the process gets stuck at the end (after I entered all data), no feedback, no email, just nothing
      • the usability is bad: selections are not made clear and you can click on previous by accident. Then it says "This payment was already processed" and I have to empty the entire shopping cart before I can proceed (which may not even word, see above)

      [*] Over all: This is a big leap backwards and I am very frustrated with your new shop.

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    Posted · On ordering the Ultimaker2


    • Not showing the VAT is very misleading.



    ...but ideal for every customer outside the EU! Afaik that is how most international (technical stuff) shops do it. A nice feature would be to show VAT according to a selected country, but that's just nice to have, not standard..


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