Jump to content
Ultimaker Community of 3D Printing Experts

Primesense Carmine 1.09 and USB 3.0 - A Cautionary Tale


Recommended Posts

Posted · Primesense Carmine 1.09 and USB 3.0 - A Cautionary Tale

There seems to be an incompatibility between the Carmine 1.09 and USB 3.0 despite the listing of USB 3.0 as being a compatible data interface.

To my horror my Carmine 1.09 did not work on my shiny new Acer S7 392 (running Windows 8 64 bit) though it works fine on my desktop running the same version of Windows.

A quick Google search showed that I'm not the first to have this problem which is some slight comfort.

I saw this on the Primesense site: "The new firmware V5.8.22 includes support for USB 3.0 ...."

It is made clear that this new firmware is for the 1.08 only.

Perhaps a similar update for the 1.09 will solve the issue.

I emailed Primesense yesterday and will post their response.



  • Link to post
    Share on other sites

    Posted · Primesense Carmine 1.09 and USB 3.0 - A Cautionary Tale

    When I first started playing with 3D Scanning last year, I tried an Asus Xtion sensor (which I think is basically a Carmine v1.08) and it failed to work on my Retina MacBook Pro because of USB 3-related issues.

    I switched to an XBox Kinect, and then to a Carmine v1.09, and those both worked fine for me on the MBP, however.


  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now

    • Our picks

      • New here? Get ahead with a free onboarding course
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 13 replies
    • Create New...